Telecommunications
Virtual PBX services, also known as virtual phone systems utilizes VOIP technology to allow your company to receive and manage calls through one main phone number and, unlike traditional PBX services, there is no need to purchase additional hardware.
A virtual PBX service provides its customers with an online interface accessible through any Internet browser, and allows the customer to decide how to set and manage incoming calls. For example, a menu can be set up so that incoming callers will be instantly redirected to it and can listen to a dial-by-name directory.
In addition, virtual PBX services are very flexible, and it is easy to upgrade from a basic service to mid-level or corporate level services.
Typical Virtual PBX Services Include:
- Call redirects from your office phone line to mobile phones, home phones, and even faxes
- Online voicemail
- Online call logs
- Virtual receptionists
- Dial-by-name directories
Overall, virtual PBX services present a professional image to customers while reducing costs.
